Shipping policy

Thank you for choosing Dorravale! We are committed to delivering your order to you as quickly and efficiently as possible. Our Shipping Policy outlines the estimated delivery timeframes for your reference. Please read this policy carefully before making a purchase. By placing an order with Dorravale, you agree to the terms and conditions outlined below.

  1. Order Processing Time:
    • All orders are typically processed within [insert processing time, 1-2 business days after payment confirmation.
    • Processing times may vary based on product availability and order volume. During peak seasons or promotional events, processing times may be slightly longer.
  2. Delivery Timeframe:
    • The estimated delivery time for orders shipped through our standard shipping option is between 7 to 15 business days from the date of shipment.
    • Delivery times may vary based on the shipping destination and the shipping method chosen during checkout.
  3. Shipping Methods:
    • We offer various shipping methods, including standard and expedited options, based on your delivery needs and location.
    • The available shipping methods will be displayed during the checkout process.
  4. Tracking Your Order:
    • Once your order has been shipped, you will receive a shipping confirmation email containing the tracking number and a link to track your package’s status.
    • Please allow a short period for the tracking information to be updated by the shipping carrier.
  5. Shipping Costs:
    • Free Shipping On All Orders
  6. Customs and Duties:
    • For international orders, customs duties, taxes, and other fees may apply upon delivery.
    • Customers are responsible for any additional charges incurred due to customs regulations in their respective countries.
  7. Shipping Delays and Losses:
    • While we make every effort to ensure timely delivery, shipping delays may occur due to factors beyond our control, such as weather conditions or carrier disruptions.
    • In the rare event of a lost or undelivered package, please contact our customer support team, and we will investigate the matter promptly.
  8. Address Accuracy:
    • Please ensure that you provide the correct and complete shipping address during checkout.
    • Dorravale will not be responsible for any shipping delays or delivery issues resulting from an inaccurate or incomplete address provided by the customer.
  9. Changes to the Shipping Policy:
    • Dorravale reserves the right to modify or update this Shipping Policy at any time without prior notice.
    • Any changes will be effective immediately upon posting the updated policy on our website.

If you have any questions or need assistance with your order or shipment, please don’t hesitate to contact our customer support team. We value your satisfaction and are here to help ensure a smooth shopping experience at Dorravale!

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