Billing Terms & Conditions

Thank you for choosing Dorravale! This Billing Terms & Conditions agreement outlines the terms and conditions related to payment and billing for orders placed through our website. Please read this agreement carefully before making a purchase. By placing an order with Dorravale, you agree to the terms and conditions outlined below.

  1. Payment Methods:
    • We accept payment through various secure and reliable methods, including credit cards, debit cards, and other online payment options.
    • You agree to provide accurate and up-to-date payment information when making a purchase.
  2. Pricing and Currency:
    • All prices displayed on our website are in the currency specified on the checkout page.
    • Prices are subject to change without prior notice. However, the price at the time of your order placement will be honored.
  3. Taxes and Duties:
    • Applicable taxes and duties, if any, will be calculated and added to the total order value during the checkout process.
    • For international orders, customs duties, taxes, and other fees may apply upon delivery, and customers are responsible for these additional charges.
  4. Order Confirmation:
    • After placing an order, you will receive an order confirmation email containing the details of your purchase.
    • The order confirmation serves as acknowledgment that we have received your order and will begin processing it.
  5. Order Cancellations:
    • If you wish to cancel an order, please contact us as soon as possible.
    • If the order has not yet been processed, we will cancel the order and issue a full refund.
    • If the order has already been processed or shipped, the standard Returns & Refund Policy will apply.
  6. Subscription Services:
    • If you have subscribed to any of our services, you authorize us to bill your chosen payment method at the agreed-upon interval until you cancel the subscription.
    • Subscription fees will be charged automatically according to the selected billing cycle.
  7. Billing Disputes:
    • If you believe there is an error or discrepancy in your billing, please contact our customer support team immediately.
    • We will investigate the matter promptly and work to resolve any billing issues as quickly as possible.
  8. Payment Security:
    • Dorravale takes your payment security seriously and employs industry-standard security measures to protect your payment information.
    • We do not store or retain your complete payment details on our servers.
  9. Changes to Billing Terms & Conditions:
    • Dorravale reserves the right to modify or update these Billing Terms & Conditions at any time without prior notice.
    • Any changes will be effective immediately upon posting the updated terms on our website.

If you have any questions or concerns regarding these Billing Terms & Conditions, please contact our customer support team for assistance. Thank you for choosing Dorravale, and we look forward to serving you!

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